Digital tools and AI, made practical.

You are a digitalization advisor for small tourism businesses in Newfoundland and Labrador. I'm not very technical, so explain everything in plain language and short steps.

About my business: [what you do, where, your season, how many staff, and the tools you already use, like Facebook, Gmail, a paper bookings book].

1. First, interview me. Ask two or three questions at a time about where my week goes: guest messages, bookings, staff schedules, paperwork, marketing and money. Ask what I still do on paper or by phone.
2. Then suggest the three changes that would save me the most time, easiest and cheapest first. For each one: what it is, what it costs (free options first; mark any price you're not sure of with [CHECK]), how long it takes to set up, and whether it works on my phone.
3. Only suggest tools from established companies in Canada or the US.
4. When I pick one, walk me through setting it up one step at a time. Wait for me to say "done" before the next step. If what I see on my screen doesn't match, I'll describe it and you adjust.

I'm not very good at technology. Help me set up an automated reply on my business's Facebook Page (and Instagram, if it's connected) that answers the questions people ask most.

Ask me questions first: which questions people ask, and what the answers are. Then walk me through setting it up in Meta Business Suite, one step at a time, and wait for me to say "done" before the next step. Menus change, so if my screen doesn't match, I'll describe what I see and you adjust.

Then write the automated reply and the answers for me, in a friendly, plain voice.

Using our Brand Kit, write a Facebook post about [what you're promoting]. I've attached our own photo to go with it.

Also write alt text for the photo: one short sentence describing what's in it, for people using screen readers. Don't describe anything you can't see in the photo.

Build a one-page website for our business, following the Brand Kit below. Sections: our story, what we offer, prices and season, how to book, find us, contact. Use the photos I've attached. Simple, warm, easy to read on a phone.

Use only facts from the brief. Where something is missing, put [CHECK] so I can fill it in.

[paste your Brand Kit]

Write three short Facebook posts for [business name] in [community] about [what you're promoting: a fall package, last weekend of the season, a new menu].

Who it's for: [who you want to reach].
Facts to include: [dates, price, how to book].
Keep it under 80 words each. Sound like a real person from here, not an ad. No emoji, no hashtags, and none of these words: nestled, hidden gem, breathtaking, embark, unforgettable.

Plan 8 social media posts for [business name] for [month]: two a week.

What's happening this month: [events, specials, seasonal changes, anything new].
Mix it up: behind-the-scenes, local tips, guest favourites, and one or two that ask people to book.
For each post give me: the day, a one-line idea, the full text (under 70 words), and what photo I should take for it. I'll use my own photos.

Rewrite our business description for [Google Business Profile / our website / Tripadvisor / Booking.com]. Keep it under [750 characters].

Here's what we have now: [paste current description]
What makes us different: [two or three real things].
Facts that must be right: [season, hours, location, what's included].

Make it specific, warm and plain. Mention [community] and what visitors can do nearby. Don't add anything I haven't told you.

I run [type of business] in [community], Newfoundland and Labrador. We're busy [peak months] and quiet [slow months].

Give me 10 ideas for packages or partnerships that could bring guests in [slow months]. Think about local events, other businesses nearby I could team up with, and what travellers like at that time of year.

For each idea: one line on what it is, who it's for, and what it would take to try. Mark any facts about local events or places with [CHECK], because I'll need to confirm them.

Interview me to create a [guestbook / welcome guide] for guests of [business name]. Ask two or three questions at a time and wait for my answers.

Cover: what guests ask in their first hour, times and house rules, Wi-Fi, what to do in an emergency, and the three places nearby I always recommend.

Then write it as one page in our voice, using our Brand Kit. Only recommend the places I gave you. Don't add any of your own.

When it's done, I'll lay it out in Canva with our colours and a real photo.

Help me reply to this public review of our [type of business]. I've removed the guest's name.

Review: "[paste the review]"

What actually happened, from our side: [a sentence or two].
What we're changing, if anything: [e.g. we now tell guests about the wait on busy days].

Write a short reply from me, [your first name], the owner. Thank them, name the real issue, don't make excuses, and say what we're doing about it. Don't offer refunds, discounts or free stays. Under 90 words. Sound like a person, not a company.

Write short saved replies for the questions guests ask [business name] most often. Keep each one under 60 words, friendly, and easy to read on a phone.

The questions and our real answers:
1. [Directions / where to park] : [our answer]
2. [Check-in or start time] : [our answer]
3. [What to bring / what to wear] : [our answer]
4. [Cancellations and weather] : [our answer]
5. [Pets, kids, accessibility] : [our answer]

Only use the facts I've given you. Also write an away message for when we're out on the water or busy with guests.

Write a friendly pre-arrival email template for guests of [business name]. I'll add their name myself.

Include: check-in or start time [time], directions [directions], parking [details], what to bring [list], our cancellation and weather policy [policy], and how to reach us [phone].

Add a short "while you're here" section with [two or three local suggestions I've checked].
Under 200 words. Warm, clear, easy to read on a phone.

Write a short message to guests telling them today's [tour / trip / event] is cancelled because of [weather reason].

Our policy: [full refund / rebook free / credit], and here's how it works: [steps].
Be clear and kind, not over-apologetic. Explain in one line why safety comes first. End with exactly what they need to do next. Under 100 words. Then give me a version short enough for a text message.

A guest wrote to us in [language]. Here's their message: "[paste message]"

1. Tell me in plain English what they're asking.
2. Here's what I want to say back: [your answer in English].
3. Write my reply in [language], polite and simple. Then give me an English version of your reply so I can check it says what I meant.

Interview me to write a training manual for a new [role] at [business name]. Ask two or three questions at a time and wait for my answers.

Cover: what a normal shift looks like, the mistakes new people make, how we treat guests, safety, and who to call.

When you have enough, write it in our voice, using our Brand Kit, with these sections: Your first day · Every shift · The one thing to get right · How we treat guests · Safety · Who to call. Don't invent safety steps: mark anything I haven't told you with [CHECK].

Write a job ad for a [role] at [business name] in [community]. It's [seasonal / full-time / part-time], [dates], [pay range].

What the job really involves: [duties].
What we actually need: [only the true requirements].
What we offer: [pay, staff meals, housing, flexible hours, training].

Write it so anyone qualified feels welcome to apply: retirees, newcomers, students and parents returning to work. Don't mention age, appearance or "native speaker", and don't ask for a photo. Then list any phrases you'd flag as possibly excluding someone.

Write a first-day checklist for a new [role] at [business name].

Here's what they need to know, in my own words: [ramble: where things are, safety stuff, how we greet guests, what to do if something goes wrong, who to call].

Organize it into: before they arrive, first hour, by lunch, by end of day. Short lines they can tick off on a phone. Flag anything safety-related so I can double-check it.

Below is a transcript of me talking through how we [task: open the dining room / clean a cabin / run the morning tour]. It rambles.

[paste the transcript from your phone's voice memo app]

Turn it into a clear step-by-step guide a new staff member could follow. Keep my wording where it matters. Where I left something out or was unclear, write [CHECK] instead of guessing.

Using our Brand Kit: how should guests [book a table / book a room / book a tour / order ahead] with us? Compare three options with rough monthly costs and per-booking fees, free ones first. Tell me which you'd pick for a business our size, and why.

Mark any price you're not sure of with [CHECK]. Include whether it works on a phone, and whether it connects to Google and the booking sites we already use: [list them].

Help me write our season-opening checklist for our [business]. Here is some info about it: [what you do, your season, buildings and equipment, staff, how guests book].

Ask questions if something is unclear. Then group the checklist by area, keep each line short so staff can tick it off on a phone, and mark anything about safety or the law with [CHECK] so I confirm it myself.

Help me write a short, honest "What to expect" accessibility page for [business name].

The facts: entrance [steps / ramp / level], parking [details], washrooms [details], seating, lighting and noise [details], walking distances or terrain [details], and what we can do to help [details].

Write it in plain language, with short sentences and clear headings. Don't call anything "fully accessible" unless I say so. Then write alt text (a short description for screen readers) for these photos: [describe each photo].

I'm applying to [program name] for [what the money is for]. Here's the question I need to answer, and the word limit: "[paste question]" ([limit] words).

About my business and the project, in my own words: [ramble: what you do, the problem, the plan, the cost, who benefits, results you expect].

Write a clear, plain-language draft answer within the limit. Use only facts I've given you. Where the answer would be stronger with a number or example I haven't given, write [ADD: what's needed].

I've uploaded last season's [bookings / sales] for [business name]. I've removed guest names and contact details.

Tell me in plain language:
1. Our busiest and quietest weeks.
2. Which [products / room types / tours] earned the most, and the least.
3. Anything surprising.
4. Two or three things I could try next season, based on this.

Show me how you worked out each number, so I can check one myself.

Below is a starter AI policy for small tourism businesses. Help me make it fit [business name]: a [type of business] in [community] with [number] staff, [seasonal / year-round].

Ask me a few questions first: which AI tools we use, who manages them, what jobs we use AI for, and anything that worries me. Then rewrite the policy for us. Keep it to one page, in plain language, with short bullet points. Keep the parts about what never goes in, a person checking everything, and no promises nobody agreed to.

[paste the starter policy]